TERMS OF USE – TRA CHINH SON WEBSITE

Effective Date: October 2, 2026

Welcome to the official website of Tra Chinh Son (hereinafter referred to as “Tra Chinh Son”, “We”, “Us”, or “Our”).

Please read these Terms of Use (“Terms”) carefully before accessing or using the website. By accessing, browsing, or placing an order on this website, you acknowledge that you have read, understood, and agreed to be bound by these Terms along with our Privacy Policy. If you do not agree to any part of these Terms, please refrain from accessing or using the website.

1. Intellectual Property and Property Rights

All content available on this website—including, but not limited to: text, graphics, logos, icons, images, audio/video clips, source code, data compilations, and software—is the property of Tra Chinh Son or its licensors and is protected by Vietnamese intellectual property laws and international conventions.

  • Trademarks: The “Tra Chinh Son” brand, logo, packaging design, and product names published on the website are trademarks that have been registered or are pending protection.

  • Usage Restrictions: You are not permitted to copy, republish, upload, post, transmit, distribute, or modify any portion of this website for commercial purposes without prior written consent from Tra Chinh Son.

2. Rules of Website Usage

When accessing and using the website, you agree NOT to:

  1. Use any automated tools (such as robots, spiders, scrapers) to access, collect data from, or monitor the website’s systems without prior authorization.

  2. Intentionally interfere with, disrupt, or compromise the normal operation of the website or the servers and networks connected to it.

  3. Attempt to gain unauthorized access to any portion of the website, other accounts, or Tra Chinh Son’s server systems via hacking, password mining, or any other fraudulent means.

  4. Impersonate any individual or entity, or misrepresent your identity during the ordering process or while interacting on the website.

3. User Accounts and Security

If you create an account on the Tra Chinh Son website:

  • You are responsible for maintaining the confidentiality of your login credentials (username and password) and assume full responsibility for all activities occurring under your account.

  • You must notify Tra Chinh Son immediately of any unauthorized access or security breach concerning your account.

  • Tra Chinh Son reserves the right to refuse service, terminate accounts, or cancel orders at its discretion if fraudulent behavior or a violation of these Terms is detected.

4. Products, Pricing, and Orders

  • Product Information: Tra Chinh Son makes every effort to provide the most accurate product descriptions, information, and imagery possible. However, we do not guarantee that all product descriptions or website content are completely error-free due to display differences across devices or technical glitches.

  • Order Confirmation: Submitting an order does not constitute a completed sales contract. Tra Chinh Son reserves the right to accept or decline your order for any reason (e.g., product out of stock, pricing errors due to system glitches, or inability to verify payment information).

  • Price Adjustments: Product prices are subject to change at any time without prior notice; however, price changes will not affect orders that have already received an order confirmation from Tra Chinh Son.

5. Third-Party Links

This website may contain links to third-party websites or services (such as payment gateways, shipping providers, or social media networks). Tra Chinh Son does not control and is not responsible for the content, privacy policies, or practices of any third-party websites. Accessing these links is entirely at your own risk.

6. Limitation of Liability

  • “As-Is” Provision: The website and all included content, products, and services are provided on an “as-is” and “as-available” basis.

  • Scope of Liability: To the maximum extent permitted by law, Tra Chinh Son shall not be liable for any direct, indirect, incidental, or consequential damages arising out of your access to, inability to access, or use of this website.

7. Indemnification

You agree to defend, indemnify, and hold harmless Tra Chinh Son, its directors, employees, and partners from and against any claims, losses, liabilities, or expenses (including legal fees) arising from your violation of these Terms of Use or your infringement upon the rights of any third party.

8. Amendments and Updates

Tra Chinh Son reserves the right to modify, add, or update any part of these Terms of Use at any time. Any changes will take effect immediately upon being posted on the website. Your continued use of the website following the posting of changes constitutes your acceptance and agreement to those revisions.

9. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the Socialist Republic of Vietnam. Any disputes arising out of or in connection with the use of this website shall first be resolved through good-faith negotiation. If an agreement cannot be reached, the dispute shall be referred to the competent court in Vietnam.

10. Contact Information

If you have any questions or concerns regarding these Terms of Use, please reach out to us at:

  • Chinh Son Tea Company Limited

  • Email: info@trachinhson.com

  • Hotline: +84-949801881

  • Address: No. 257 Quan Nhan Street, Thanh Xuan Ward, Hanoi 100000, Vietnam